FAQ

Frequently asked Questions

Which Types of Warnings do you process and in which areas do you have most experience?
Warnings in the following areas:
  • Filesharing (peer2peer, Filesharing, Gaming, Movies, Series, Music,…)
  • Copyrights
  • Trademarks (B2B and B2C)
Do I have to pay anything up front?

No. The external negotiators will only invoice you when successful. Only in case you accept there non binding settlement offer you are obliged to pay there services.

Do you offer legal consultation?
No, our external negotiators are no lawyers and therefore don’t offer any legal consultation. They are especially trained or certified to resolve conflicts without necessarily involving any legal framework.
For a legal consultation we will connect you with the right law firm in Germany, which will be able to assist and consult you on a legal basis.
Can the external negotiators still help me even though I am liable myself?

Yes. Also in these cases the external negotiators can help to reduce your charges.

Can the external negotiators still help me even though i already received a court order?

Yes. Although it is always better to to contact an external negotiator just after you have received a warning letter, it is still possible to negotiate a better settlement offer after you have received a warning letter. The Chances of a successful settlement are higher the sooner you contact a specialist.

How long does it take for a warning from Waldorf Frommer to reach me?

We have consulted with our external lawyers and negotiators. There is no specific rule when exactly the letters will be sent out.

How much will I be charged for your service?
The external negotiators will only charge for their service in case they where successful. The commission is only due after the acceptance of your settlement agreement. The commission is usually based on the savings in relation to your original warning letter and up until the reciept of a court order 25% of the saved amount.
In cases that have already recieved a court order or are handled by the relevant court the commission is 30% of the savings in comparison to the overall fees of the court order.
How does abmahnungshilfe.de make money?

The service platform abmahnungshilfe.de receives a case by case fee from the external negotiators. That way we can finance technology, marketing and web development services. Our interest ist solely based on the added value through the implementation of effective technology and methods of conflict resolution.

FAQ

Any questions …?

If you have any questions, feel free to contact us via our contact form and we will try to get back to you as soon as possible.

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